What data we collect
At Bonus Cango Club, we keep data collection to an absolute minimum. Because we do not provide casino games directly and do not require you to create an account on our information site, we do not need to store your personal identity, financial details, or gaming history.
When you visit our site, our systems automatically collect basic technical information to help us understand how our guides are used and to maintain site performance. This includes standard information such as the type of device you are using, your screen resolution, which pages you view, and the duration of your visit. This data is collected anonymously. We do not link these statistics to your identity or track your behaviour across other websites outside of our own.
Furthermore, we only collect personal data when you voluntarily provide it to us. This happens exclusively when you send an email to our support address for questions, feedback, or corrections. In such instances, we receive your email address and any content included in your message. We do not use web forms that track your keystrokes or hidden pixels to gather additional data when you write to us.
How we use and keep data
We process the information we collect for specific, limited purposes. The technical, anonymous data regarding page visits and device types is used to refine our content, ensure our guides display correctly on all screens, and improve the user experience of Bonus Cango Club. This helps us ensure that information about pokies, game providers, and site navigation remains accessible and useful to our readers.
Your email correspondence is used solely for the purpose of responding to your inquiry or addressing your request for information. We maintain a strict policy against selling, renting, or trading your personal data with third parties. We do not share your email address with the casino or any other commercial entities for marketing purposes.
We retain your email correspondence for only as long as is necessary to resolve your query. For standard questions, this is typically until the matter is closed. We conduct periodic reviews of our email records to delete outdated communication. Technical site analytics are stored in an aggregated, non-identifiable format and are purged or overwritten on a rolling schedule consistent with industry standards for web traffic analysis.
Your choices
You are in full control of the limited data we interact with. You have the right to enquire about the information we hold regarding your correspondence with us and the right to request its deletion.
If you would like us to remove your past email correspondence from our records, please contact us at [email protected]. We will process these requests as quickly as possible. Please note that while we can delete your email threads from our systems, we cannot remove your account information or gaming history from the casino itself, as we do not have access to their databases or internal systems. Any matters regarding your actual player account must be handled directly through the support channels provided by the casino. By choosing not to send emails to us, you effectively ensure that no personal data is collected or held by this site.
